Terms and Conditions of RG Tickets
Welcome to rgtickets.com. These terms and conditions outline the rules and regulations for the use of RG Tickets’ Website, located at www.rgtickets.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use rgtickets.com if you do not agree to take all of the terms and conditions stated on this page.
1. Definitions:
“Event Manager” refers to the person or entity organising the event for which tickets are sold.
“Buyer” refers to the individual or entity purchasing tickets through rgtickets.com.
“Ticket” refers to any item, digital or otherwise, that grants the holder admission to an event.
2. For Event Managers (Sellers):
● Settlement Terms:
Settlements for ticket sales are processed within two (2) working days following the conclusion of the event or the completion of ticket sales.
Settlements are executed through bank transfer. Event managers must provide accurate and complete bank details to facilitate this process.
● Commission and Fees:
RG Tickets charges a commission on the total ticket sales for each event. The specific commission percentage is as agreed upon in the Event Manager’s contract with RG Tickets.
The net amount, after deducting the agreed commission and any applicable fees (if any), will be the final settlement paid to the Event Manager’s bank account.
A detailed statement outlining the total ticket sales, commission deducted, and net settlement amount will be provided to the Event Manager for each event.
● Event Listing and Promotion:
Event Managers are responsible for the accuracy of the event details listed on rgtickets.com, including date, time, venue, and any restrictions or special instructions related to the event.
3. For Customers (Buyers):
● Ticket Purchase and Refund Policy:
Tickets purchased via rgtickets.com are non-refundable, except in the event of cancellation of the event by the organizers.
In the event of a cancellation, refunds will be processed within five (5) days following the official cancellation announcement.
The resale of tickets is permitted, provided the ticket remains valid and the resale adheres to the terms set forth by rgtickets.com.
● Event Attendance:
Buyers agree to comply with the rules and regulations set by the Event Managers and the venue hosting the event. This includes but is not limited to dress code, prohibited items, and conduct.
4. Intellectual Property Rights:
Other than the content you own, under these Terms, RG Tickets and/or its licensors own all the intellectual property rights and materials contained in this Website.
5. Restrictions:
You are specifically restricted from publishing any Website material in any other media, selling, sublicensing, and/or otherwise commercializing any Website material, and using this Website in any way that is or may be damaging to this Website.
6. No Warranties:
This Website is provided “as is,” with all faults, and RG Tickets expresses no representations or warranties of any kind related to this Website or the materials contained on this Website.
7. Limitation of Liability:
In no event shall RG Tickets, nor any of its officers, directors, and employees, be held liable for anything arising out of or in any way connected with your use of this Website.
8. Governing Law & Jurisdiction:
These terms and conditions are governed by and construed in accordance with the laws of the Government of Rwanda and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
9. Amendments to Terms and Conditions:
RG Tickets reserves the right to revise these terms and conditions at any time. By using this website, you are expected to review these terms and conditions on a regular basis and agree to be bound by the then-current version of these terms and conditions.
10. Contact Information:
If you have any queries regarding any of our terms, please contact [email protected]/[email protected]