Privacy Policy of RG Tickets
RG Tickets respects the privacy of our users and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website www.rgtickets.com (“Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
1. Information We Collect and How We Use It:
We collect several types of information from and about users of our Website, specifically information:
● By which you may be personally identified, such as name, email address, and telephone number (“personal information”);
● That is about you but individually does not identify you, such as event preferences or ticket purchase history;
● About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
● Directly from you when you provide it to us;
● Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies;
● From third parties, for example, our business partners.
2. Purpose of Data Collection:
The data we collect is used for the following purposes:
● To present our Website and its contents to you;
● To provide you with information, products, or services that you request from us;
● To fulfill any other purpose for which you provide it;
● To provide you with notices about your account or subscription, including expiration and renewal notices;
● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
3. Disclosure of Your Information:
We may disclose personal information that we collect or you provide:
● To our subsidiaries and affiliates;
● To contractors, service providers, and other third parties we use to support our business;
● To fulfill the purpose for which you provide it;
● For any other purpose disclosed by us when you provide the information;With your consent.
4. Data Protection and Compliance with Rwanda Data Protection and Privacy Law:
In compliance with the Rwanda Data Protection and Privacy Law, RG Tickets adheres to the following principles and practices:
● Technical and Organizational Measures:
RG Tickets implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of the data processing activities, including measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
● Record Keeping and Data Processing Operations:
RG Tickets maintains records of personal data processing activities and ensures that these records are accurate and up to date. We carry out personal data protection impact assessments for processing activities likely to result in a high risk to the rights and freedoms of individuals.
● Notification and Reporting of Data Breaches:
In the event of a personal data breach, RG Tickets is committed to promptly notifying the supervisory authority and the affected individuals, in accordance with the timelines and procedures set out in the Rwanda Data Protection and Privacy Law.
Responsibilities of Data Controllers and Processors:
RG Tickets, acting as a data controller and processor, undertakes to discharge the duties as stipulated in the law, including but not limited to implementing appropriate measures, keeping records of personal data processing, and carrying out personal data protection impact assessments.
5. Third-Party Payment Processing:
We work with third-party payment processing partners to offer you the most convenient payment methods. Your payment-related information is not stored by our Website but is colected and processed directly by our payment processors according to their Privacy
6. Data Security:
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website.
7. Changes to Our Privacy Policy:
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website’s home page.
8. Contact Information:
To ask questions or comment about this privacy policy and our privacy practices, contact us at: [email protected]/[email protected]
RG Tickets is committed to adhering to the principles and obligations under the Rwanda Data Protection and Privacy Law. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to, and acceptance of the full Privacy Policy and your rights and obligations under the law.